Wake up to the power of your own potential!  Whether you want to start a small home based business, or a large one, this course will give you the tools that you need to get your concierge business up and running fast. Using all the knowledge and tools I’ve accumulated in the last 20 years, I’ll take you through the start-up phase step-by-step.


Who is this course for?

This course was designed for anyone who wishes to start a new career, or add additional revenue streams to your existing concierge business. It will show you how to set yourself apart from the competition, so that you can get started and start earning money fast.

From seasoned pros to start-ups, going back to the basics will give you fresh set of eyes to show you how to move your company to the next level.



Course Details – updated for 2017!

This is a certificate course designed to teach you how to start a successful independent concierge and/or lifestyle management business. All who complete the course and pass the text will receive their certificate.

The course is compiled of 24 lessons, approximately 30 minutes each in length, and jam-packed with information. It takes about 9 hours to complete

Software Requirements:
The class is hosted by Digital Chalk and it supports all platforms and operating systems.

Pre-recorded video presentations with PowerPoint. This course can be taken at your leisure.4


Topics Include


What services should you provide?

I’ll talk about 52 of them, the logistics behind them. Thinking of starting small? I’ll talk about that as well.

What are the logistics of actually running this business?

You’ll learn how to design your logistic scripts so that you know EXACTLY how you are going to do each service you provide.

Business basics
Including business plan, brochures, websites, business cards, financial and legal information, insurance, start-up costs, setting fees, and building networks.

Download Free Course Syllabus

How does it work?

Once you create your account and pay, the class will appear on your dashboard. Please make sure to bookmark the page so that you can go back to it!

Take the Course

24 lessons that are approximately 30 minutes each in length and jam-packed with information. It takes about 9 hours to complete. You can take the course at your own pace anytime day or night.

Pass the Test at the end of the course
At the end of the course you’ll take a test to ensure that you understand the concepts just covered. You’ll have three chances to pass the test, and the questions are drawn from the books and information provided in the course.

Display Your Badge and Certificate!
Your badge (shown below) may be placed on your website, in your email signature, on your business card, and on your social media profiles including Facebook, LinkedIn, Twitter and the like.


Our Concierge Entrepreneur Training has helped thousands of Concierge businesses of all sizes succeed, and become leaders in the industry

Want to watch a free sample?


Alpha Package


The Concierge Entrepreneur online class – 24 modules approximately 30 minutes each in length – that is over 8 hours of information!

A digital printable certificate you can frame

A Badge designating you as professionally trained furnished to you after you pass the exam. The badge may be placed on your website, email signature and social media profiles

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Gamma Package


Everything in the ALPHA package plus…

Ebook –The Concierge Manual

Ebook – The Concierge Manual Workbook

Ebook – Going Above and Beyond

Four (4) Contracts including Multi-Use Client Contract, Service Vendor Agreement, Non-disclosure agreement and Meeting/Event Planning Agreement

List of Concierge Insurance Providers

List of Concierge Software

List of Resources that includes helpful websites, articles and statistics

FREE GIFT! Please enjoy my latest book Rainbows and Banana Peels as my gift to you. The EBook version is embedded within the class

Priority email support

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Delta Package


Everything in the ALPHA and GAMMA packages plus…

Website and Social Media Assessment – Lea Woodford of SmartFem.com correctly says “social media is the new cold call”. What does YOURS say about you and your company? Prior to your first consulting session, I’ll look at your online presence including your website, Twitter, Facebook, LinkedIn and other social media pages and help you kick them up a notch

One-year membership in www.ICLMNet.com (When you are ready to join, just email us)

Three-hours of consulting with Katharine Giovanni. Most clients do either 30 or 60 minutes spread over a few weeks or months to keep their momentum going.

Click here to take the course right now!